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Categories & Statuses

What are the Categories (Room types) ?

A Room Type is a category defined by the property (hotel, villa, or resort) to group rooms with similar layouts, features, and amenities. Examples include Standard, Deluxe, Suite, Room,Executive, and more. Room Types help properties maintain operational efficiency while enhancing the guest booking experience through clear, well-defined accommodation options.

How to create a room type in the portal?

  1. Navigate to your workspace

    • Log in to your Deskell account using proper credentials.
    • Click on your workspace link to enter the workspace.
  2. Navigate to the room type section of your workspace Click on the Administration tab in the top navigation bar. Click on the Room Types tab in the left navigation bar.

  3. Create a new room type

    1. Click on the Add Room Type button at the top.
    2. Enter the room type in the textbox (e.g. Deluxe, Standard, Suite, etc.)
    3. Click on the Save button to create a new room type.

What are the Room Statuses?

Room statuses show the current condition or availability of each room, like whether it’s available, occupied, or under maintenance. These statuses are customizable, allowing property owners to define them based on their own workflow. They are essential for keeping track of room readiness, managing guest check-ins/check-outs, and ensuring smooth housekeeping and maintenance operations.

How to create a room status?

  1. Navigate to your workspace

    • Log in to your Deskell account using proper credentials.
    • Click on your workspace link to enter the workspace.
  2. Navigate to the room type section of your workspace

    • Click on the Administration tab in the top navigation bar.
    • Click on the Room Statuses tab in the left navigation bar.
  3. Create a new room status

    1. Click on the Add Room Status button at the top.
    2. Enter the room status in the textbox (e.g. Available, Occupied, Under Maintenance, etc.)
    3. Select a suitable color from the status color palette.
    4. Click on the Save button to create a new room status