Introduction
What is Desktell ?
Desktell is a smart, AI-powered Guest Service Portal built for hotels, villas and resorts to deliver faster service, smoother operations, and unforgettable guest experiences. From instant QR-based requests to real-time operational tracking, Desktell gives your team the tools to serve better, respond quicker, and manage everything — all in one place.
- Instant QR-Based Guest Requests: Guests can request services instantly via in-room QR code scan.
- AI-Driven Request Routing: Route service requests to the appropriate staff member for quick and efficient resolution.
- Intuitive Staff Application: Simplify task handling for hotel staff with an easy-to-use mobile app.
- Role-Based Access Management: Secure access based on staff roles.
- In-Room Asset & Service Tracking: Monitor in-room items and track service delivery for every guest.
- Multi-Property Service Management: Manage guest services across multiple properties from one centralized platform.
Desktell - Your Smart Room Service Portal